General Q & A

There is a $5 key deposit due when opening an account.  

Minimum of 3 months to open a new account (maximum prepayment is one year).  Payments can be monthly, quarterly, bi-annually or annually after the first 3 months.

Q: What do I need to open up a box?

• You will need two(2) forms of Identification(I.D.) such as, Driver's License/State I.D. card, Vehicle registration, Passport, Insurance cards, and even a gas & electric bill in your name. We can not take debit or credit cards as I.D.
   

Q: When can I access my mail box?

• The door to the Mailroom's lobby area is on a timer and will unlock at 7am and relock at 7pm so long as you have your key you can check your box anytime within those hours.
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Q:What if I'm mailed something that doesn't fit in the box?

• If you receive an item that doesn't fit in the mail box we put it in our storage area and place a "package slip" in your mail box to which you can bring to the front window during office hours to receive your item.

 

​Q: Why can't I change my address to the mailroom online?

• Change of address must be done at the post office in person or by sending in a change of address form.  Online change of address with the USPS is not an option for a mail receiving agency. 

 

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